As a retailer, it would do you well to not fall for generic customer service. Every person is different – customer 1 may have a different mindset or attitude than customer 2, who might be less tech-savvy than customer .
With that in mind, it’s important that you train your sales representatives or front liners on the rigors of recognizing customer “stereotypes.” Knowing how each of these five types of customers think and act when they’re in your store will help a lot in converting them to not only a sale, but also a repeat customer.
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